You will learn two simple Emotional Intelligence frameworks for enhanced problem solving and decision making. This will help you:
- Feel more confident in your decisions.
- Better communicate your decisions and thinking to get increased buy-in.
“Discovering Your EQ Superpowers: A Journey to Agile Mindset" is highly relevant and important to the hospitality industry, which is centered around cultivating memorable experiences for guests. Here's why:
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Hospitality professionals interact with guests daily, and their ability to understand and manage emotions is crucial in delivering exceptional service.
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Emotional intelligence helps to empathize with guests, anticipate their needs, and provide personalized experiences that leave a lasting impression.
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The hospitality industry is dynamic and constantly evolving, with guest preferences and trends changing rapidly.
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An agile mindset enables hospitality professionals to respond quickly to shifts in the market and adapt their offerings to meet the changing needs and expectations of guests.
There will be an opportunity to ask questions after the presentation.
Get your Personalized Agile EQ Assessment & Comprehensive Report (Optional)
https://seemarketingny.teachable.com/p/disc-self-awareness-assessment-profile-comprehensive-report
Speaker Bio:
Claire P. Caldwell, Founder & President of C&C Y Business & Marketing Services LLC
Claire P. Caldwell is a dynamic sales training expert, Agile EQ and workplace development facilitator and practitioner, known for her expertise in sales strategy, emotional intelligence, and fostering high-performance teams. With a passion for empowering individuals to achieve their full potential, Claire specializes in equipping professionals with the skills, mindset, and emotional intelligence needed to excel in today's competitive business landscape.
With well over two decades of invaluable experience in sales and marketing, Claire brings a wealth of knowledge and expertise to the table. Having navigated the complexities of large-scale operations and corporate environments, she understands the intricacies of driving revenue and building customer relationships.
Now, she leverages this extensive background to empower businesses in The Hospitality Industry Loves working with Sales Professionals, Teams, Planners, and Small Business Owners.
📚Education & Credentials
Claire holds a Master's degree in Organizational Leadership from Benedictine University and is a certified Everything DiSC & CATALYST, Facilitator & Practitioner through John Wiley & Sons; an Authorized Partner
🎶Extracurricular Interests:
An avid lover of music, Love game shows, especially the music related shows, Beat Shazam, Name That Tune and love karaoke.
🌟Key Achievements:
Speaker/Mentor/Facilitator: NASDAQ (Milestone Circles)
Certified in Emotional Intelligence Assessment and Facilitation
Connect with Claire to learn more about how she can help transform your business through innovative Training Solutions.
Contact: claire@seemarketingny.com
Website: https://www.seemarketingny.com/services