Communities / Discussions
Library / Resources
General | Top
Q: What is my username / password?
A: Your login credentials are the same username and password that you use to log in to www.mpi.org. If you forget your login credentials or need assistance with your login information, please contact Member Services at feedback@mpi.org or 972-702-3030.
Q: How do I update my contact information?
A: Click the photo at the top right corner of the page and select Profile from the drop-down menu. From your Profile page, select the pencil icon next to Contact Details in the left column.
Note: Any changes made here will not impact your membership billing information.
Q: How do I control what information is visible in My Profile?
A: Click the photo at the top right corner of the page and select Profile from the dropdown menu. Then, select the My Account tab and choose Privacy Settings from the drop-down menu. From here, you can control what information is visible to whom. If you make changes to any settings, click the Save Changes button at the bottom of the page.
Contacts / Connections | Top
Q: How do I add contacts to my contact list?
A: From another user's profile, you can click Add Contact to the right of his or her profile picture. This will send a contact request, which the user can accept or decline.
Q: Why should I add contacts to my contact list?
A: Creating this virtual address book makes it easy to send your contacts messages through the community site to stay in touch, ask questions or even build a referral network. Additionally, when you view another member’s profile, you’ll be able to see any contacts you have in common. You can also choose to let your contacts view certain demographics in your profile that others can't.
Communities / Discussions | Top
Q: What are Communities?
A: Communities allow you to participate in discussions and share resources with other members.
Q: What Communities do I already belong to?
A: Go to Communities in the main navigation bar. Select My Communities to view the communities you currently belong to.
Q: How do I join/subscribe to a Community and the affiliated discussion group?
A: Click on Communities in the main navigation and then click All Communities. This will show you a list of Communities you belong to, as well as Communities you are able to join. To join a new Community, click Join then choose a delivery option for posts (Real Time, Daily Digest or No Email).
Q: How can I control the frequency and format of emails I receive?
A: Click the photo at the top right corner of the page and select Profile from the dropdown menu. Then, select My Account and choose Community Notifications from the drop-down menu. Here, you can view and control your subscription options.
For each Community you belong to, you can choose from the following
Discussion Email options:
- Real Time: sends an email every time a new message is posted to this Community you participate in.
- Daily Digest: sends one email to you each day, consolidating all the posts from the previous day.
- No Email: allows you to be part of the group without having emails sent to you. You can still post and read others’ messages by logging into the Community site.
You can also choose if you want each respective Community message to be included in a Consolidated Daily Digest or Consolidated Weekly Digest email. You can uncheck these if you set your Discussion Email to Real Time or Daily Digest.
Here is an example:

Q: How do I leave a Community or unsubscribe from a discussion?
A: Go to the Community you want to leave, then click Settings at the top of the page next the name of the Community. Then, click Leave Community.
Q: How do I start a new discussion thread?
A: From the web, select Start Here from the main navigation bar, then Start New Thread.
From an email for a particular discussion group, you can use the Post Message link located at the top of the email. Each community also has a unique email address. Save that to your address book, and easily start a new post like you would a regular email.
Q: Can I search for posts across all the Communities?
A: Yes, please enter a keyword in the search bar located in the main navigation. To refine your search results, select one or more filters from the menu on the left side of the search results page.
Libraries | Top
Q: How do I find resources that may have been uploaded by other members?
A: Use the search bar at the top right corner of the page to search for resources. You can also click Start Here in the main navigation bar, then Library Entries, to view all Libraries Entries or filter by document type.
Q: How do I upload a file?
A: Select
Start Here in the main navigation bar, then
Share a Resource, or click
Create Entry on any Community Library page. Please note that uploading a document is accomplished by completing a few steps, and each step must be completed before you can move on to the next:
- Choose a title for your document, and include a description (optional).
- Select the library to which you’d like to upload it, and select a folder to which you’d like to upload it (optional).
- Then, choose an Entry Type (most will be Standard Files, but be cognizant of any copyright licensed material).
- Once you have completed these steps, please click Next.
- Upload your file.
- Select Next if you want to further describe your files and/or add tags to your file. Otherwise, please click Finish to post your library entry
Q: What kind of files can I upload?
A: The system supports dozens of file types including hyperlinks, standard files (Word, Excel, PowerPoint), webinars, images and YouTube videos.
Q: What are the “tags” for?
A: Tags are great way to organize and categorize content. Tags can be applied to blogs, library entries, events. Tagged items are prioritized in the search results. To tag a post, simply type a "#" symbol followed by the keyword you want to use as a tag within the body of your post.